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CitNOW Group

Cloud Service Status

down icon 2 ongoing outages
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Rapid7

We are aware of an unexpected increase in the number of new investigations being created, starting at 11:00 AM UTC. This was caused by a configuration error that briefly re-enabled a set of legacy detections. We have since disabled these detections and are working to identify and mitigate the impact on user dashboards.This issue impacts SIEM and Services customers. Impact: Users may see a spike in noisy investigations created during this 2-hour window. **Next Steps: We are currently evaluating a bulk cleanup for the noisy investigations.

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Salesforce

The rollback in still in progress and customers should begin seeing improvements as this progresses. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

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Increased Investigation Volume

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Service Disruption

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